Privacy Policy for B.C. Pizza, Inc.

Effective Date: January 1, 2025

At B.C. Pizza, Inc., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurants, use our website, mobile applications, or interact with us in any other way. By engaging with our franchise, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, and mailing address.
  • Order Details: Information related to your orders, dietary preferences, or special requests.
  • Payment Information: Credit or debit card details, billing address, and transaction history (processed securely by third-party payment processors).
  • Loyalty Program Data: Information you provide when enrolling in our loyalty or rewards programs, such as birth date or preferences.

b. Automatic Data Collection

  • Usage Data: Information collected automatically when you visit our website or use our mobile app, including IP address, browser type, device information, pages visited, and time spent on our platforms.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies to enhance your experience and analyze website traffic.

c. Information from Third Parties

  • We may receive information about you from third parties, such as delivery services, marketing partners, or social media platforms, if you interact with us through those channels.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, reservations, or requests.
  • To provide customer service and respond to your inquiries.
  • To personalize your experience, such as recommending menu items or sending tailored promotions.
  • To improve our services, website, and mobile applications.
  • To send promotional materials, newsletters, or updates (you can opt out at any time).
  • To comply with legal obligations, protect our rights, or prevent fraud.

3. How We Share Your Information

We may share your information with the following parties:

  • Franchise Locations: Your information may be shared with individual franchise locations to fulfill your requests or provide services.
  • Service Providers: Third-party vendors who assist us with operations, such as payment processing, delivery, marketing, or IT services.
  • Legal Authorities: If required by law, court order, or to protect the safety of our customers and employees.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner.

We do not sell your personal information to third parties for their marketing purposes.

4. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt out of marketing communications or the sale of your personal information (if applicable) by contacting us or using the unsubscribe link in our emails.
  • Do Not Track: Some browsers allow you to enable a “Do Not Track” signal. While we do not currently respond to these signals, you can manage your privacy preferences through your browser settings.

To exercise these rights, please contact us at contactcorporate@bcpizza.net or 231-582-3319 .

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our servers or service providers are located. By using our services, you consent to this transfer.

7. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Third-Party Links

Our website or mobile app may contain links to third-party sites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

B.C. PIZZA, INC.

PO Box 244

Boyne City, MI 49712